Ivy Nails in Springfield, Illinois

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• Sophia Violet

  Posted Jul, 29 2019

  I came here because of the good reviews thinking I was finally going to find a nail salon that does a decent job at a decent price. I orginally called them to try and get a price on a mani, pedi with fake gel nails and they couldn't give me a price, literally just told me to come in and they could help me. I got a mani, pedi. Pedicure was done first so of course I picked out my color, massages were nice but the toenails are crooked and very jagged, I literally had to help the girl filing my nails, and they still came out terrible. One of my big toe nails were cut way shorter than the other. and the paint job is not good at all, you can still see-thru the paint and see texture of my toenail thru the paint.. after that I had a man do my fake nails, I'm used to getting gel, so I asked for that preferably and he then asked me what color I wanted. I've been telling them that I just wanted the same color on both my toes and nail before I even came in, but he convinced me that if I got the color on my toes on my fake nails it would only chip so I went with the closest color out of the range of gels that matched my toes. I also asked for my nails to be coffin shaped, which he made very clear to me that it is an extra charge for certain shapes, my nails are no where near that shape.. I paid about 80$ for crooked nails, fingers and toes, uneven color, and I don't know how to even go about getting my money back, oh and also, the tip on my right thumb nail is also completely jagged, I don't see how you don't notice that and will let someone walk out of your shop like that.

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